You guys didn't have official mobile app, or OTP (did you?).
Every time I received email notifications, i feel wary and anxious.
Is this message come from parallax?
Is it a phishing email?
Should I check email header?
Should I check whether the URL is legit when I clicked the button?
Your domain name also little bit funny and long "app.withparallax.com".
My humble suggestion is, can you
please
provide a way to put "secret keyword" like Wise.com? Please google "secure communication code" of wise.com. It is very simple yet clever idea for email based communication.